Refund Policy for Web Design and Online Tech Support Services

Refunds of Digital/Subscription Based Goods:

At The Geeks Lab LLC, we stand behind the quality of our web design and tech support services. To ensure your satisfaction, we offer the following refund policy:

1. 30-Day Money-Back Guarantee:


If you are not completely satisfied with our services, you may request a full refund within 30 days from the date of purchase. To qualify for a refund, you must provide a written request detailing your concerns.

2. Eligibility for Refund:


Refund requests will only be considered under the following circumstances:

  • Services were not delivered as promised or agreed upon.
  • You experienced significant technical issues that we did not resolve satisfactorily.
  • The request must be received within 30 days of the service purchase.

3. Exclusions:


The following are not eligible for a refund:

  • Any additional services or features that were discussed and agreed upon post-purchase.
  • Services that have been completed in full, as outlined in the initial agreement.
  • Situations arising from third-party software or issues beyond our control.

4. Processing Refunds:


Upon receiving your refund request, we will review the circumstances and respond within 5 business days. If approved, refunds will be processed within 20 business days, and the amount will be returned using the same payment method used for the original transaction.

The Geeks Lab LLC is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact The Geeks Lab LLC at contact@geekslab.us for any questions related to our policy, or simply to let us know how we can help.

We appreciate your business and strive to provide the best service possible. Thank you for choosing The Geeks Lab LLC.

The Geeks Lab LLC

5830 E 2nd St, Ste 7000 #6926, Casper

Wyoming, United States 82609

E-mail: contact@geekslab.us

Website: www.geekslab.us

Mobile: +1 (307) 243 9629

Last Update: January1, 2025

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